Do you have a question? If your question does not appear in the list below, please contact us and we’ll be happy to provide you with an answer as quickly
as we can.
Q: Once I open a cheese, how long will it keep in my refrigerator?
A: The "best before" date printed on a product is valid only when the cheese is unopened. Once the cheese is opened, its shelf life will vary by cheese type and will be impacted by the environmental conditions and manipulation of the product.
Q: What are the best ways to preserve cheese in a refrigerator?
A: Even though most cheeses purchased are wrapped in plastic, plastic wrap is not the optimal answer for keeping cheese fresh in your refrigerator once it is opened. With the exception of soft cheeses sold in tubs and containers, the best way to store cheese is to remove it completely from the original plastic wrap and then re-wrap it in aluminum foil, place it in an airtight container and store it in the vegetable or meat drawer of your fridge (where the temperature is most stable). For fresh soft cheeses like Ricotta, Feta and Bocconcini, it is best to leave the uneaten cheese in the tub or container it was sold in covered with the brine.
Q: Can I freeze cheese?
A: Yes, some cheeses can be frozen, although it may impact their texture and overall characteristics. It is best to freeze cheese in pieces of 500 g or less in an airtight freezer bag for a maximum of two months. It is important to allow the cheese to thaw slowly in the refrigerator before use.
Q: What should I do if there is mould on my cheese?
A: If mould is present on cheese or if the rind is dry and yellowed, you should discard it.
Q: Can I use cheese after its "best before" date?
A: No. The product retains its freshness until the "best before" date.
Q: Do your products contain nuts or peanuts?
A: The majority of our products do not contain nuts or peanuts. Nevertheless, we recommend that consumers always check the ingredient list to know the exact content of each product.
Q: Does Saputo offer any lactose-free cheese?
A: Yes, Saputo Swiss cheese is a lactose-free product.
Q: How can I get my favourite store to carry specific Saputo or Bari cheeses?
A: Customers ultimately determine which products are carried on store shelves. If you don't find our cheeses at your favourite store, ask the manager to stock it for you. We have found that most store managers are very willing to meet the needs of their customers.
Q: How do I contact Saputo with questions or feedback?
A: If you do not find the answer to your question in our FAQ section, you can contact Saputo directly by clicking on the Contact Us link at the top of the page.